The plain version.
Our commitments in plain words. The binding text is being drafted by our lawyers and will replace the grey boxes below.
What we record
- During a task: the app screen, taps, swipes and typed test data in the app being tested.
- Never the rest of your phone, your camera (unless the task needs it and you allow it) or your other apps.
[Legal text for this section · to be drafted by counsel]
Identity checks
- Your KTP photo and selfie are seen only by our verification team.
- Customers never see your ID.
[Legal text for this section · to be drafted by counsel]
How long we keep it
- Screen videos: deleted after 90 days unless the customer keeps them.
- Replay scripts: kept while the test is in the customer's regression suite.
[Legal text for this section · to be drafted by counsel]
Device information
- When you add a device we read its type, operating system, screen and browser so tasks fit it.
- You can edit or remove devices at any time.
[Legal text for this section · to be drafted by counsel]
Notifications
- Only the types you switch on, and never during your quiet hours.
[Legal text for this section · to be drafted by counsel]
Prices and credits
- Fixed price per task, charged from prepaid credits. Prices in USD, excluding applicable taxes.
- Factory Zero ventures are billed to their Factory Zero budget.
[Legal text for this section · to be drafted by counsel]
Confidentiality
- Testers sign an NDA, never see your source code, and use test credentials that expire when the task ends.
[Legal text for this section · to be drafted by counsel]
Our guarantee
- If a confirmed bug slipped through a flow we tested, we refund that task as credit.
[Legal text for this section · to be drafted by counsel]
Recordings and AI replay
- Every task is recorded and saved as a replay script you can add to your regression suite.
[Legal text for this section · to be drafted by counsel]
Integrations
- When you connect Linear, GitHub, GitLab, Jira or SupportGenius, we send bug details and links you choose to send.
[Legal text for this section · to be drafted by counsel]
Independent freelancer
- You are a freelancer, not an employee, and handle your own income tax.
- No minimum hours, no exclusivity. You can decline any task.
[Legal text for this section · to be drafted by counsel]
Pay
- Paid per task, weekly, in rupiah. 80% on approval, 20% after 7 days.
- Launch boost: +25% on every task for a limited time.
[Legal text for this section · to be drafted by counsel]
Referrals
- 10% of an invited tester's task pay and bonuses for 12 months, paid by Factory Zero. Not on the launch boost. One level only.
[Legal text for this section · to be drafted by counsel]
Testing as a human
- No outside AI tools, auto-clickers or scripts during tasks. Our built-in Rewrite for bug reports is allowed.
- We check touch patterns and ask random in-task questions.
[Legal text for this section · to be drafted by counsel]
Reviews and appeals
- You can appeal any review decision within 7 days. A person decides.
[Legal text for this section · to be drafted by counsel]
Questions: hello@humantest.ing · Humantesting is a factory0 venture.